ICON’s diversely-skilled team includes an architect, master craftsman, designers and project managers — all in-house.
The word “remodel” can spark many emotions for homeowners. A project of any scale can feel complicated, overwhelming or exciting — perhaps all at the same time. Deciding to renovate may also provoke a lot of questions: Where do I start? How do I determine my level of investment? How do I prepare for a renovation?
ICON Custom Builders’ team of remodeling experts guides clients through every step of the process. ICON is built on quality craftsmanship, creativity and collaboration. Transparency and trust are its framework, and respect is its foundation.
The ICON team collectively brings over 125 years of renovation experience. “We are a design-build firm with a dedicated team approach,” owner and president Chuck Hicks says. “We have all the staff to ensure a seamless experience for clients — from plan development to project management, and from design to coordination.”
In addition to its in-house team, ICON has developed an extended network of trade partners over the past 17 years. Any service that clients would require during a renovation — from water management to landscaping — is coordinated by ICON.
Although most renovations follow a similar path — consultation, design, budget, construction, completion — ICON approaches each project with a fresh perspective. The team specializes in restoring older homes by preserving character and maximizing function. ICON’s goal is to make any addition or renovation blend seamlessly with the existing home.
Project manager Craig Carter emphasizes that remodeling goes far beyond removing and replacing finishes. It is a full-service, highly detailed, customized approach. “We know the right questions to ask, and we can anticipate potential pitfalls,” Carter says. ICON excels in coming up with creative solutions and in utilizing the experience of its team and trusted trade partners.
While ICON has navigated all types of projects over the past two decades, its team members continue to research new methods and best practices as they hone their crafts. “We still learn something from every job, but often we have faced similar challenges and know how to address them,” Hicks says.
ICON celebrates all the details that make each project unique and exciting. “We spend critical time in the design phase with clients to make sure that every detail is covered,” says project and design coordinator Katherine Yeager. “Working collaboratively with our clients and each other makes tackling a large renovation less intimidating and more fun!”
From initial questions to the finished product, and every phase in between — ICON’s expertise helps reduce uncertainty and reinforce confidence in remodeling.
“ICON’s attention to details really helped me relax. I did not feel like I had to run around and look at everything they were doing to see if it was square and straight and even and painted right — it just was done.” — V. Carr
For more information visit, iconcustombuilders.com.

